COMMON QUESTIONS
Please follow cautions and instructions on the label carefully.
DISHWASHER MAGIC
DISHWASHER MAGIC
The bottle claims it disinfects, what does Dishwasher Magic disinfect? Dishwasher Magic is an effective disinfectant against salmonella and e–coli (gram-negative bacteria).
Can I leave some of my dishes in the dishwasher while I run Dishwasher Magic? Dishwasher Magic is intended for cleaning of the dishwasher only. We do not recommend leaving dishes in the dishwasher while running the Dishwasher Magic.
The wax plug will not melt, now what? The water in the dishwasher needs to reach at least 125 degrees to melt the wax plug. If the wax is not melting, the water in the dishwasher is not getting hot enough. Try running the faucet nearest the dishwasher until the water runs hot, then start the dishwasher so it is filling with hot water from the begining. If the problem continues, check your water heater to be sure it is set at the proper temperature (this temperature is recommended to effectively clean your dishes).
Can I use this product with the new stainless steel dishwashers? Yes, Dishwasher Magic will clean your stainless to a bright shine.
Is Dishwasher Magic safe for my septic system? Yes, Dishwasher Magic is safe for all plumbing and septic systems.
How often should I use Dishwasher Magic Dishwasher Magic is recommended once per month to control build-up.
What exactly does Dishwasher Magic do in a dishwasher? Dishwasher Magic benefits you and your dishwasher in two ways
- Removes build–up
- Disinfecting to kill harmful bacteria
I have an new dishwasher model with the utensil tray in the door. Can I still use Dishwasher Magic? Yes, securely place it upside down some where else on the top rack if it does not fit in the basket. A rubber band may be needed to keep it from falling over.
DISPOSER CARE
DISPOSER CARE
Is Disposer Care safe for my septic system? Yes, Disposer Care is safe for all plumbing and septic systems.
How often should I use Disposer Care? About every 1–2 weeks or as often as needed.
There is no blue foam in the drain, did I do something wrong? It is likely too much water is going down the drain. Decrease water to a smaller stream and repeat treatment.
How do I use Disposer Care?
What if my disposal shuts off in the middle of a cleaning with Disposer Care? Disposals will instantly shut off if they begin to overheat. Most disposals have a reset button on the lower portion or on the bottom of the unit. If yours does not have one of these buttons, or are unable to locate it, let the disposal cool. After the disposal is cool, try to turn it on again. The unit should have cooled sufficiently to reset itself.
LIME OUT EXTRA
LIME OUT EXTRA
Can I use Lime Out Extra in a coffeemaker? Lime Out is not recommended for use in a coffeemaker because the product has a thick consistency it can be difficult to rinse out. Try white Vinegar for this purpose instead.
How do I use this product in general? Lime Out should be applied in small areas at a time starting from top to bottom. For example, squirt the product on a small area, agitate with sponge or brush to loosen build–up, rinse promptly and then begin cleaning above.
Can I use Lime Out Extra in a clothing iron? Lime Out Extra is not recommended for use in a steam iron or clothing iron. Try white vinegar instead.
Is Lime Out Extra safe for my septic system? Yes, Lime Out Extra is safe for all plumbing and septic systems.
INSTANT RUST OUT
INSTANT RUST OUT
How do I use Instant Rust Out on clothing? Instant Rust Out can be used on white clothing by wetting the stained area with water and then spraying Rust Out directly on the fabric where the stain is present. Allow Rust Out to saturate until the stain is gone, rinse with cold water and wash as usual.
Is Instant Rust Out safe for my septic system? Yes, Instant Rust Out is safe for all plumbing and septic systems.
How long can I allow Instant Rust Out to set on a surface? Instant Rust Out should be left on a surface for preferably, about 30 seconds. If the stain is not removed in this timeframe, Instant Rust Out can be rinsed and reapplied for stubborn stains. As with all cleaners, never leave on any surface longer than necessary to do the job.
Can I use Instant Rust Out to remove more than just Rust and Iron? Instant Rust Out is formulated to primarily remove just rust and iron but is effective against lime and calcium build–up as well.
SUPER IRON OUT
SUPER IRON OUT
If Super Iron Out is in my tap water, how do I flush it out? Super Iron Out can be flushed from the water lines by opening the faucet nearest the water softener and allowing the cold water to run until the odor of Super Iron Out is gone. After the odor is gone, turn on other faucets in the home for a short time to make sure the product has been eliminated from all the lines.
Can I use Super Iron Out in my dishwasher with my dishes inside? Super Iron Out is not recommended for use in a dishwasher with dishes due to potential damage or harm.
How do I use Super Iron Out on a vertical surface? Apply Super Iron Out to a damp sponge and wipe the stained surface or make into a paste and apply directly to surface. Instant Rust Out can be used for quick and easy spray application as well.
How do I use Super Iron Out on concrete? To use Super Iron Out on concrete, add 1 cup of Super Iron Out to 1 gallon of warm water. Use a firm bristled brush or broom to work into the concrete. Keep the area saturated with water and allow the product to sit until the stain is gone. Reapply as needed. A garden sprayer may also be used. When you are ready to rinse, avoid vegetation. If the product comes in contact with vegetation, wet down the affected area with a garden hose.
Styrofoam liner and seals? Super Iron Out can be added directly to the tank. It is safe on all styrofoam liners and seals in toilet. We recommend using 1/2 cup before you go to bed and allow it to set overnight. In the morning, flush the toilet.
Is Super Iron Out safe for my septic system? Yes, Super Iron Out is safe for all plumbing and septic systems.
Can I use Super Iron Out in a swimming pool? Super Iron Out is not recommended for pool water. Super Iron Out is safe to use in an empty pool to remove staining from walls, liner, etc. just not in a full pool.
How do I use Super Iron Out in toilet bowl? Using a cup, add water to the bowel to raise the water-line slightly above the top of the rust stains. Super Iron Out can be added directly to the toilet bowl by adding 1/2 cup and allow the product to sit until stains are gone.
How do I clean my water softener? FIRST APPLICATION 1 cup (250 mL) REGULAR USE 1/4 cup (62 mL) All softeners on iron bearing water require Super Iron Out as preventative maintenance and to eliminate iron buildup. FIRST APPLICATION 1. Dissolve 1 cup in 1/2 gal. cold water. 2. Pour directly into brine well (for softeners with no brine well, pour directly into salt tank when salt level is low). 3. Manually regenerate softener. Repeat for heavily fouled unit. REGULAR USE Add 1/4 cup per 40 lbs. of salt. 2. Layer for continuous treatment. CABINET MODELS USE FOR PERIODIC CLEANING ONLY. Follow FIRST APPLICATION instructions above. Repeat regularly.
WHIRLOUT
WHIRLOUT
How do I use WhirlOut in a jetted tub?
To use WhirlOut in a jetted tub:
Can I let WhirlOut circulate in my jetted spa while I am in it? No, it is not recommended. WhirlOut can cause skin irritation.
Is Whirl Out safe for brass and chrome fixtures? Yes, WhirlOut is safe on brass and chrome.
WHITE BRITE (FORMERLY YELLOW OUT)
WHITE BRITE (FORMERLY YELLOW OUT)
Can I use White Brite on colored clothing?
White Brite can be used on colored clothing only if:
Is White Brite safe for my washing machine? Yes, White Brite will not harm washing machines and should remove any mineral stains in the wash tub.
Can I mix White Brite with my detergent? Yes, White Brite can be mixed with a regular detergent, DO NOT MIX WITH BLEACH OR PEROXIDE.
What will happen if I accidentally mix bleach with White Brite? If White Brite is mixed with bleach or peroxide a chemical reaction resulting in fumes may occur and White Brite will be ineffective. Open the nearest window and ventilate if fumes are formed as a result of mixing.
Will White Brite put holes in my clothing if used often? No, White Brite is safe for all washable fabric and does not attack the clothing fibers like a bleach or peroxide.
How long can I let my white clothing soak in White Brite? White clothing can soak in White Brite until yellowing is gone. (Approx 2–3 hrs, never longer than necessary)
Is White Brite safe for my septic system? Yes, White Brite is safe for all plumbing and septic systems.
Can I use White Brite on something besides clothing? White Brite has only been tested as a laundry & fabric cleaner.
DRAIN OUT ENZYME BUILDUP REMOVER
DRAIN OUT ENZYME BUILDUP REMOVER
I have used Drain Out Enzymes in my slow running drain and it now appears to be clogged, what happened? Drain Out Enzymes contains bacteria that naturally eat away at build–up in the pipes. Sometimes, when the build–up begins to thin due to breakdown, the build–up can fall off the lining of the pipes and get clumped in the pipes. The build–up will eventually be carried from the piping by water movement, but may temporarily clog the pipes in the process. If you do not want to wait until the drain clears or if the drain becomes completely clogged by fallen build–up use Drain Out Extra liquid drain opener or Drain Out Crystal professional drain opener.
How do I open slow drains? Drain Out liquid build–up remover is designed to keep your drains open and running well. Shake well and add 1/2 bottle to the drain, allow to work for 8 hours without using the drain to achieve the best results. Repeat daily until drain runs freely.
How often do I use a build–up remover? Use once every 4 weeks to keep drains running freely.
How safe is Drain Out Enzyme Build Up Remover? Drain Out Enzyme Build Up Remover is safe for all household drains, pipes, garbage disposals and septic tanks. It contains natural bacteria & enzymes…no caustics, phosphorus or corrosives.
Can I use Build-Up Remover on clogs? This product is not intended for clogs. It can be used to prevent clogs with regular use by removing build–up on the walls of the pipes that can cause clogs & slow drains.
DRAIN OUT ENZYME SEPTIC SYSTEM TREATMENT
DRAIN OUT ENZYME SEPTIC SYSTEM TREATMENT
How safe is this product? Drain Out Enzymes Septic Treatment is safe for all household drains, pipes, garbage disposals and septic tanks. It contains natural bacteria & enzymes…no caustics, phosphorus or corrosives.
Is this product safe on clogs?
This product is not intended for clogs, this product can be used as a preventative treatment to help remove build–up on the walls of the pipes that can cause slow drains. For opening clogged drains use Drain Out Extra liquid drain opener or Drain Out Crystal professional drain opener.
WASHER MAGIC
WASHER MAGIC
Why should I use Washer Magic in my washer? Minerals can build–up in your washtub, pump, and hoses over time. The build–up reduces the ability of your washer to perform like it did when it was new. Mineral build–up like rough lime & calcium can also increase abrasion and wear on your clothing. The result: your clothes are not as clean as they could be and wear out sooner.
How often should I use Washer Magic? We recommend using Washer Magic once per month to keep control of trouble causing build–up.
Is this product safe for all washing machines, including stainless steel? Yes, this product is non–corrosive and all natural so it is safe on any washing machine and will bring stainless steel to a lovely shine.
DRAIN OUT EXTRA
DRAIN OUT EXTRA
Is it safe to use a plunger or pressurized drain opener after adding Drain Out to my drain? No, when Drain Out Extra is present in a drain, that drain should NEVER be plunged due to risk of dangerous splash back. Serious injury may result.
Can I use Drain Out Extra for maintenance and prevention purposes? Drain Out Extra can easily be used for preventative maintenance, simply, follow regular household drain maintenance instructions.
Can I put Drain Out Extra down the drain after using another drain opener? Never mix drain or household chemicals! Drain Out Extra cannot be mixed with any other chemical drain opener. Mixing chemicals may result in a violent reaction.
How do I remove an extra tough clog or a clog from a floor drain? For use on tough clogs or in floor drains, simply, double amount used per instructions on the label.
How do I use Drain Out Extra in a regular tub, sink, or shower drain? To use Drain Out Extra in a regular household drain, simply, remove the standing water from the tub, sink or shower and pour half a bottle of Drain Out Extra directly into the drain. Allow product to work for 15 min then flush drain with warm water.
Can Drain Out Extra be used in a toilet? Drain Out Extra should not be used in toilets. We recommend Drain Out Enzyme Build-Up Remover on slow running toilets.
DRAIN OUT CRYSTAL
DRAIN OUT CRYSTAL
Is it safe to use a plunger or pressurized drain opener after adding Drain Out Crystal to my drain? No! The drain should never be plunged when Drain Out Crystal is present because of the potential for dangerous splash–back that can cause serious injury.
I want to make soap. Can I use Drain Out Crystal? No, Drain Out Crystal is 60% lye mixed with other ingredients specifically to assist in opening clogged drains that are not appropriate for soap–making.
How do I use on a large drain or floor drain? Drain Out Crystal can be used on a tough clog or floor drain, double amount used.
Can I put Drain Out Crystal down the drain after using another Drain Cleaner? No. Drain Out Crystal cannot be mixed with any other chemical drain cleaner. Mixing chemicals may result in a dangerous, violent reaction.
Can Drain Out Crystal be used in a toilet? Drain Out Crystal cannot be used in toilets. The product produces heat when activated that can damage or crack the toilet bowl.
ROOT CLEAR
ROOT CLEAR
How do I use Root Clear in a household sewer? Use 2lbs. (1 bottle) of product for every 50ft. of sewer line to be cleaned. Use Root Clear twice a year (spring and early fall) to help keep sewer clean of re–growth. Apply through the toilet bowl nearest sewer line. Flush 1/2 lb. at a time to avoid clogging. Or add directly into cleanout and pour entire quantity directly into sewer line and flush with water. It is best to treat the sewer line during a time of day when there is low waste water volume like in the evening.
Will Root Clear kill surrounding trees and shrubs? No, Root Clear is safe on surrounding shrubs and trees when used as directed.
Is Root Clear safe for septic systems? Yes, when used as directed, the product is safe for septic systems
IRON OUT AUTOMATIC TOILET BOWL CLEANER
IRON OUT AUTOMATIC TOILET BOWL CLEANER
Does the product work on hard water stains? Yes, although it is not the major focus of the brand it has been proven to work.
Is Iron Out Automatic Toilet Bowl Cleaner safe for the working parts inside of my toilet tank? Yes, It has been tested by a major toilet parts manufacuter and proven to be safe.